Effective Date: 08 August 2026
Last Updated: 08 August 2026

At Nezamart, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, create an account, place an order, or contact us.

This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices available to you.

By using nezamart.in, you acknowledge that you have read and understood this Privacy Policy.

About Nezamart

Nezamart is an online fashion store offering women’s ethnic wear and related fashion products, including sarees, lehengas, kurtis, suit sets, jewellery and other products.

For questions regarding this Privacy Policy or your personal information, you can contact us through:

Email: support@nezamart.in
WhatsApp: +91 9800013631

For general questions, please visit our Contact Us or FAQ pages.

Information We Collect

Depending on how you use Nezamart, we may collect the following information.

Personal Information

When you place an order, create an account, contact us or use our website, we may collect:

Full name
Email address
Mobile/phone number
Billing address
Shipping/delivery address
City
State
PIN code
Information submitted through website forms
Other information you voluntarily provide

Account Information

If you create an account, we may collect and maintain:

Name
Email address
Account details
Saved addresses
Order history
Wishlist or saved-product information, where applicable

Order and Transaction Information

When you purchase from Nezamart, we may collect information such as:

Order number
Products purchased
Quantity
Selected size, colour or other options
Order value
Discount or coupon information
Payment status
Delivery and tracking information
Cancellation, return and refund information
Communications relating to your order

Detailed information about shipping, delivery, returns and refunds is available in our respective Shipping & Delivery Policy and Return & Refund Policy.

Payment Information

Payments may be processed through third-party payment providers.

The relevant payment provider may process payment and transaction information necessary to complete your payment, refund or related transaction.

Nezamart does not generally store complete debit-card, credit-card, banking login credentials or similar sensitive payment credentials on its own website servers when such information is processed by a third-party payment provider.

Customer Communications

When you contact us through email, WhatsApp, telephone, website forms or other communication channels, we may collect information contained in those communications, including:

Your name
Contact details
Order number
Questions or complaints
Product information
Delivery information
Return or refund information
Other information you voluntarily provide

Technical and Usage Information

When you visit our website, certain technical information may be automatically collected, such as:

IP address
Browser type and version
Device type
Operating system
Pages visited
Products viewed
Website searches and interactions
Referring website or traffic source
Date and time of visits
Cart or checkout activity
Technical and diagnostic information

This information helps us operate, secure and improve our website.

How We Use Your Information

We may use your information for purposes including:

Processing and fulfilling orders
Processing payments and refunds
Arranging delivery
Providing order-related updates
Providing customer support
Managing customer accounts
Processing cancellations, returns and refunds
Improving our website and services
Understanding website usage and customer behaviour
Maintaining website and transaction security
Detecting and preventing fraud or unauthorized activity
Responding to enquiries and complaints
Sending promotional communications where permitted and appropriately authorized
Complying with applicable legal or regulatory requirements

We aim to use personal information for purposes that are reasonably necessary for providing and improving our services.

How We Share Your Information

Nezamart does not sell or rent your personal information to third parties.

We may share limited information with service providers where reasonably necessary to provide our services.

Payment Providers

Payment-related information may be processed by payment service providers for payment processing, verification, refunds, fraud prevention and transaction security.

Courier and Delivery Partners

To deliver your order, we may provide necessary information such as:

Name
Phone number
Delivery address
PIN code
Order/shipment information

Website and Technology Providers

We may use third-party providers for services such as:

Website hosting
Security
Technical maintenance
Website performance
Data storage
Backup services
Other website functionality

Analytics and Marketing Services

Where applicable, we may use third-party analytics, advertising or marketing services to understand website activity, measure campaigns and improve our services.

Legal Requirements

We may disclose information where reasonably necessary to:

Comply with applicable law
Respond to lawful requests
Prevent fraud or unlawful activity
Protect our rights
Resolve disputes
Protect the security of our customers, website or business

We aim to share only information that is reasonably necessary for the relevant purpose.

Cookies and Analytics

Nezamart may use cookies and similar technologies to operate, secure and improve the website.

Cookies may be used for purposes such as:

Shopping cart and checkout functionality
Login/account functionality
Website security
Remembering preferences
Website performance
Understanding website traffic and usage
Measuring marketing or advertising performance

Some cookies may be placed by third-party services used on our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Where applicable, analytics technologies may also collect information about website visits, products viewed, traffic sources, device information and website interactions to help us improve Nezamart.

Data Security and Retention

We take reasonable technical and organisational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss or destruction.

These measures may include secure website connections, access controls, account security measures, website security and appropriate payment-processing protections.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

Processing orders
Providing customer support
Maintaining transaction records
Processing returns and refunds
Preventing fraud
Resolving disputes
Maintaining necessary business records
Complying with applicable legal, tax or accounting requirements

When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable requirements.

Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, which may include:

Requesting information about personal data we process about you
Requesting correction of inaccurate information
Requesting deletion of personal information where applicable
Withdrawing consent where processing is based on consent
Opting out of promotional communications
Raising a privacy-related concern or complaint

Some requests may be subject to applicable legal or operational requirements. For example, we may need to retain certain information to complete an order, process a refund, prevent fraud or comply with applicable requirements.

Making a Privacy Request

To make a privacy-related request, contact:

Email: support@nezamart.in
WhatsApp: +91 9800013631

Please provide your name, relevant contact information and details of your request. We may need to verify your identity before processing certain requests.

Marketing Communications

Where permitted by applicable law and where you have provided the necessary permission or otherwise authorized such communications, Nezamart may send promotional information about:

New products
Collections
Offers and discounts
Special campaigns
Other Nezamart updates

You may opt out of promotional communications at any time by using an available unsubscribe option or contacting us.

Opting out of marketing does not prevent us from sending essential communications relating to:

Orders
Payments
Shipping
Delivery
Returns
Refunds
Cancellations
Account security
Customer support

Children’s Privacy

Nezamart is an online fashion store intended for a general audience.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that personal information relating to a child has been provided to us improperly, please contact us at support@nezamart.in.

We will take appropriate steps where required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our website or services
Changes in how we process information
New technologies
Changes to third-party services
Changes in applicable laws or regulations

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, privacy requests or complaints regarding this Privacy Policy, please contact us:

Nezamart

Email: support@nezamart.in
WhatsApp: +91 9800013631
Website: nezamart.in

For privacy-related requests, please use:

“Privacy Request – Nezamart”

in your email subject or WhatsApp message.

For general assistance, please visit our Contact Us or FAQ page.

Related Policies

For information covered separately by our other website policies, please visit:

Size	Chest	Waist	Hip
S	36	30	38
M	38	32	40
L	40	34	42
XL	42	36	44
XXL	44	38	46